Organisations, teams and individuals all over the world are using the Conflict Dynamics Profile® (CDP) as an excellent resource to increase self-awareness and improve conflict management skills. We invite business, functional and people leaders to learn how the CDP can be of value to you and your organisation.
Jeremy Blain and Performance Works are certified practitioners for the CDP assessment tool and workshop and can help you manage the process for your organisation and teams. Please contact Jeremy to find out more here.
The CDP is unlike any other assessment tool in that it focuses specifically on conflict behaviours, rather than styles. It helps individuals and teams understand how they respond to conflict, what triggers can escalate conflict, and how to manage conflict more effectively. Two versions of the instrument—the CDP-Individual (CDP-I) and CDP-360— emphasize an action-oriented approach which leads to real improvement. A thorough Development Guide provides information and tips for coping with conflict and building strong interpersonal relationships.
The assessment is usually coupled with comprehensive training sessions or executive coaching to help all participants understand, interpret and build their skillsets around conflict management. This is achieved using real-world challenges that each person can work on throughout the process, making it practical, relevant and value adding.
The CDP highlights the following 15 behaviors (as well as 9 “Hot Buttons”) :
Active Constructive Perspective Taking Creating Solutions Expressing Emotions Reaching Out
Passive Constructive Reflective Thinking Delay Responding Adapting
Active Destructive Winning at all Costs Displaying Anger Demeaning Others Retaliating
Passive Destructive Avoiding Yielding Hiding Emotions Self-Criticizing
Unreliable Overly Analytical Unappreciative Aloof MicroManaging Self-Centered Abrasive Untrustworthy Hostile
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